Refund policy

Return & Exchange Policy

All products are made to order. For this reason, returns, exchanges, or refunds will not be issued for any of the following reasons: incorrect size or color selection, or a change of preference after the purchase has been made. Customers are responsible for reviewing product details, sizing charts, and order information before checkout.

If a product is received damaged, defective, or with a manufacturing or printing error, the customer must notify us within thirty (30) days of the delivery date. To qualify for a replacement or refund, the customer must provide photographic or video evidence clearly showing the issue. Upon verification, we will, at our discretion, issue either:

• A replacement of the original item at no cost, or
• A refund to the original method of payment

Return of the item is not required unless otherwise requested by our support team for inspection purposes.

If a customer ordered an incorrect size, color, or otherwise made an error in their order, a refund will not be granted. However, as a courtesy, the customer may be eligible for a one-time discounted rate on a replacement purchase.

For all inquiries or concerns, customers may contact us directly. We are committed to providing a fair and positive resolution within the parameters of this policy.

                                                                                                                                                                                                     Contact Us

For questions or to submit a request under this policy, please contact our customer support team:

📧 Email: info@deezkarmacreation.com
📍 Hours of Operation: 8:30 AM- 5:30 PM Eastern Standard Time

Our goal is to provide fair resolutions and a positive customer experience while maintaining clarity and transparency.